Missing contact email messages or orders from Yahoo/AOL users?

Sat, Aug 22 2015

yahooFeel like you’re not getting all the messages through your contact form that you used to get?

You are probably right!

AOL and Yahoo have created this problem for their users (and the companies that service their users), so now everyone who allows a customer to send them an email through a web form has to make updates, or they will never see those messages from Yahoo or AOL email users.

What to do? Update your contact form scripts  so the “from” part of email headers can not be filled with an AOL or Yahoo address. Instead, add “reply-to” to the email headers to catch the sender’s address, and change “from” to your email.

If you’re using PHP’s sendmail function, it will look something like this:

$myemail = 'info@cleanwebdesign.com';
mail($to,$subject,$message,"From: $myemail\r\nReply-To: $sendersemail\r\n");

Clean Web Design can help you get things set straight. Please contact us so we can make this simple change. Most updates will take less than 10 minutes if you’ve worked with us before.

One response to “Missing contact email messages or orders from Yahoo/AOL users?”

  1. AOL Error Message 65-Fonl says:

    Good layout and perfect communication skills. Thanks for sharing a nice piece of info

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